Click "Create" in the top menu and select "Virtual Store". Follow the step-by-step wizard to name your store, choose an industry, and customize your 3D space.

Go to your store dashboard and click "Add Product". Fill in details like name, description, images, price, and variations. You can organize products into collections and manage inventory from the same dashboard.

Yes! You can customize your store's logo, banner, colors, and 3D space layout. Go to your store settings to update branding, and use the 3D editor to arrange your virtual showroom.

Access analytics from your store dashboard. You can see visitor counts, product views, sales data, and customer engagement metrics to help you optimize your store.

Click "Create" in the top menu and select "Event". Choose between a tradeshow, fair, or webinar. Set dates, add a description, configure registration, and customize your virtual venue.

From your event dashboard you can create ticket types with different prices and limits. Track registrations, send invitations, and manage attendee lists. Attendees receive confirmation emails with access details.

Yes! Events support live video. Hosts can broadcast to attendees, enable screen sharing, and run interactive Q&A sessions during the event.

Events are full 3D virtual experiences with spatial navigation, exhibitor booths, and networking areas. Webinars are focused video presentations with speaker/audience interaction, ideal for talks and training sessions.

Recording capabilities depend on your plan. Check your event settings for recording options. You can also use screen recording tools to capture your sessions locally.

Use WASD or arrow keys to move, mouse to look around, and scroll to zoom. On mobile, use the on-screen joystick to move and swipe to rotate the camera. Press Shift to run.

Yes! Open the character editor from your profile menu. You can change your avatar's appearance including body type, clothing, hair, and accessories. Your avatar is visible to other users in shared spaces.

Use the screenshot button in the toolbar while inside any 3D space. Screenshots are saved to your device and can be shared directly to your social feed on vcity.

Vcity works on modern browsers (Chrome, Firefox, Edge, Safari). For the best 3D experience, we recommend a device with a dedicated GPU and at least 4GB of RAM. A stable internet connection is needed for real-time features.

The feed shows posts from people and stores you follow. You can share updates, images, and links. Like, comment, and share posts to engage with the community.

Visit any store or user profile and click the "Follow" button. You'll see their updates in your feed and get notified about their new products and events.

Yes! Vcity includes real-time messaging. You can chat with store owners, other users, and event participants. Access chat from the messaging icon in the top navigation.

You receive notifications for new followers, messages, order updates, and event reminders. Manage your notification preferences in Account Settings to control what alerts you receive.

Vcity offers modular pricing — you only pay for the features you need. Each module (stores, events, analytics, etc.) can be added independently. Visit the pricing page to explore all options.

We accept major credit and debit cards through our payment processor. Available payment methods may vary by region. Check the billing page for the options available in your country.

Go to your account settings and select "Billing". From there you can add or remove modules, upgrade your plan, and manage your subscription. Changes take effect immediately.

Refund policies vary by product type. For subscription modules, you can cancel anytime and access continues until the end of the billing period. For specific refund requests, please contact our support team.

Click your avatar in the top-right corner and select "Profile". From there you can update your name, bio, profile picture, and other personal information.

Go to Account Settings > Security. You can change your password, enable two-factor authentication, or manage your social login connections (Google, etc.).

Yes! Go to Account Settings and select your preferred language. Vcity supports multiple languages. The interface will update immediately after you make the change.

Go to Account Settings > Security and scroll to the bottom. Click "Delete Account" and follow the confirmation steps. Please note that this action is permanent and all your data will be removed.